Canaan Title Plant - Support

Our goal is to provide personalized, knowledgeable, friendly service to each client that uses Canaan Title Plant, and other supported products. We answer the phone and work hard to knock out whatever issue you may be having, whether it's the title plant software, backups, server issues, printers and much more. The staff at Canaan Title Solutions has worked for years in the title industry helping clients with a variety of issues everyday. The core of our company has over 100 years of combined knowledge of title plant software support and over 125 years of combined computer support know-how.

Our support team can use either "RustDesk" or "TeamViewer" to connect to your computer to assist with support issues. Someone from our support team will instruct you how to use this helpful tool.

 RustDesk:

1. Click the following RustDesk image to download the RustDesk Support Application. 
2. Run the Downloaded Application from your computer download folder.
   
3. Provide the RustDesk ID and Password to the support member.
4. If you receive a Windows Firewall has blocked some features of CanaanRustDesk Remote Desktop message. You can click on the "Allow Access" button.
5. You will also see a message box on the right of your screen that is displaying some information. Click the green "Accept and elevate" button.

 

 

 TeamViewer:

1. Click the following TeamViewer image to download the TeamViewer Application. 
2. Run the Downloaded Application from your computer download folder.
   
3. Provide the TeamViewer ID and Password to the support member.
4. If you receive a Windows Firewall has blocked some features of TeamViewer message. You can click on the "Allow Access" button.

eMail Support:
You can e-mail support 24 hours a day. We will respond to e-mail messages within 24 hours. The support staff may be reached by e-mailing This email address is being protected from spambots. You need JavaScript enabled to view it.

Phone Support:
You can phone our support team at 870-330-7007 ext # 5.

 

Our normal hours for Technical Support are Monday through Friday, 8 AM to 5 PM (CST) with the exception of major holidays.